Add New Driver
The steps below will help you add a new driver in UnityIS Web: From the main menu click on Configuration and then Hardware Manager to access the module. Click on the Add/Delete button on the top left side of Hardware Manager and select Ad...

Start/Stop Driver
Follow the steps below to Start/Stop a driver in UnityIS Web: From the main menu click on Configuration and then Hardware Manager to access the module. Select a driver from the menu on left side that you wish to Start or Stop. Click on the Co...

Add New Controller
From the main menu click on Configuration and then click on Hardware Manager to access the module. Select a Driver from left side menu that you want to add the controller to, and then click Add/Delete button on the top left side and then c...

Card Formats
A Card Format is a set of values used to configure a card reader to accept certain bit or data structures and facility codes. Up to eight (8) card formats can be added per mercury controller. From the main menu click on Configuration and then ...

Hardware Templates
Overview Hardware templates can be used to customize the attributes of a device. This is particularly important when dealing with different types of readers, who have custom LED colors, OSDP, and/or Keypads. Understanding Hardware Templates All ha...

Configuring Controllers for IP Client
Overview The typical configuration of a Mercury controller on a network is for the controller to act as an iterative server. In this manner, the driver initiates the connection to the controller. This configuration, known as "IP Server" in the "...

Hardware Watch Window
Watch Window lets you see recent transactions for the any hardware device i.e. Inputs, Outputs, Readers, Door Locks, etc... Please follow the steps below to access watch window for a hardware device. From the main menu, click on Configuration a...

Reader Modes
A Reader Mode defines how a reader will behave when a credential is presented. The steps below will guide you on how to change the Reader Mode for a particular reader. From the main menu click on Configuration and then Hardware Manager to ...

Generate Hardware Report
Follow the steps below to generate a hardware report for different device such as Drivers, Controllers, readers, Inputs/Outputs etc. From the main menu click on Configuration and then click on Hardware Manager to access the module. In Hardware...

OSDP Settings
OSDP Configuration Set the device of a reader to OSDP in Hardware Manager. The default settings for the OSDP device template are: address 0 and 9600 baud (address 1 when using second reader port on the Controller/Sub-controller). These settings ca...

OSDP Mutli-Drop Configuration
Overview This article covers how to add and configure multi-drop OSDP readers to a single reader port. Each reader port can support up to two multi-drop OSDP readers, and those readers must be paired as Primary and Secondary readers that share the...

Azure IC2: PoE Wiring
The Azure IC2 with PoE can provide power to all peripheral devices (Reader, door lock). This eliminates the need to have a power supply which allows the controller to be placed on areas otherwise not possible. Be sure to do power calculations and ...

Establishing Host Communications with Azure/ZK Atlas Panels
Pre-requisite Azure requires a minimum firmware of 2.3.8 ZK Atlas requires a minimum firmware of 3.5.4 Requires a minimum UnityIS version of 11.17.87 Download the driver public certificate from UnityIS. Go to: “Configuration” --> “Hardware Manager...

Azure
Azure IC2 Controller: Network Configuration
Considerations Prior to Setup This guide is for on-premises systems only. Requires UnityIS Web 10.33.99 or newer. NOT Supported on the UnityIS Windows application. Azure controller must be accessible from the UnityIS Web Server. Port 443 must be o...

Azure IC2: 1 or 2 Door Configuration
The Azure IC2 Controller can be configured as a 1-door or 2-door controller. By default, it is configured to be a 2-door controller, if you need to use this a 1-door controller please do the following: Navigate to Hardware Manager and select the...

Azure IC2: PoE Wiring
The Azure IC2 with PoE can provide power to all peripheral devices (Reader, door lock). This eliminates the need to have a power supply which allows the controller to be placed on areas otherwise not possible. Be sure to do power calculations and ...

Azure IC2 Controller: Adding to UnityIS
Considerations Prior to Setup Requires UnityIS Web version 10.33.99 or newer. Azure controller has been pre-configured Azure Driver must already be added to UnityIS Azure controller must be accessible from UnityIS Server via port 443 Log into Unit...

Azure IC2 Product Licenses needed after IC2 Factory Defaulted
This article provides step by step process to upload the product license back to an IC2 controller that was accidentally Factory reset
Establishing Host Communications with Azure/ZK Atlas Panels
Pre-requisite Azure requires a minimum firmware of 2.3.8 ZK Atlas requires a minimum firmware of 3.5.4 Requires a minimum UnityIS version of 11.17.87 Download the driver public certificate from UnityIS. Go to: “Configuration” --> “Hardware Manager...

Azure OSDP Reader Support
Azure Controllers (IC2/IC4) OSDP Reader Support

Mercury
Mercury- LP Series Hardware Setup Guide
Considerations Prior to Setup This guide will assist you in setting up the LP1501, LP1502, LP2500 or LP4502 controllers Make sure you add UnityIS and all sub-folders files to the anti-virus exclusion list Port 3001 needs to be opened to allow comm...

Mercury Datasheets
Mercury Controller Datasheets LP1501 LP1502 LP2500 LP4502 Mercury Sub-Controller Datasheets MR50 Series 3 MR52 Series 3 MR16IN Series 3 MR16OUT Series 3

Legacy Mercury Compatibility

ProWatch/Win-Pak Compatibility
The ProWatch/Win-Pak hardware is part of the Mercury family and is compatible with UnityIS . A simple firmware upgrade (no chip replacement) is all that is necessary to allow integration support to the Honeywell Pro-Watch PW3000, PW5000 and PW600...

ELK Alarm Panels
ELK Setup
Preparing ELK for Network Communication The first step is to configure the network for the ELK panel. Please ensure the following before continuing: The ELK panel has an ELK M1XEP Ethernet Interface The ELK panel is connected to your network via t...

ELK M1 Feature Highlight
Features Virtually Unlimited Number of Users for Card Access (Host Dependent) Arm/Disarm of Areas Activate/Deactivate Outputs Real-Time Status of Outputs/Inputs using Point Status Cross-Platform Activation using the Mercury Hardware Platform and T...

ELK Troubleshooting- Access Denied Invalid
Issue: In the UnityIS Event Manager, a cardholder is unable to go through a door. The message returned states “Access Denied: Invalid PIN" even though you are not using a PIN code or a reader with a keypad. Causes: No card formats have been defi...

VertX
Adding VertX Card Formats
The VertX hardware platform requires all bits of a card to be defined in order for the card number to be recognized. The use of Card Formats makes this possible. UnityIS has a default set of Card Formats most commonly used by the industry; however...

Configuring VertX Reader Modes
The VertX hardware platform including the Edge plus hardware devices are capable of the following pin functions: Card Only- Using this function the card may be presented or using the keypad the card holder may enter the full card number for acces...
