Azure IC2 Controller – How to Factory Default Procedures

This article will guide you through to factory default an IC2/IC4 controller

Overview

The process of factory defaulting an IC2/IC4 controller will erase the network settings, configuration and data off the controllers. Only perform this procedure as a last resort where you cannot login to the controller. Factory defaulting will return the controller to its base/shipped state. Proceed to next section when you are ready

Prerequisite

Before initiating the factory default, make to to have the following available:

  1. If the IC2 is connected to the software via INDIRECT dialect, make sure to have the product.license and sdk license files. Contact IMRON Support to obtain the license files
  2. Make sure the IC2 is plugged into the network that has a DHCP Server where it can automatically obtain and IP address. Contact your IT admin for more information
  3. Latest firmware files

Procedures

  1. On the controller, locate the green 'Factory Default' button. 
  2. Power off the controller. Make sure there are no LED lights on the controller
  3. Press and hold down the Factory Default button. Keep it pressed down
  4. With the Factory Default button pressed down, Power ON the controller board,
  5. Located the 9 LED indicator in the corner of the board... When ONLY the RDR1 and RDR2 LED lights appear, you can release the Factory Default button
  6. Wait about 1-2 minutes and the controller should now be factory defaulted
  7. If it's plugged into the network and it was able to obtain an IP address, you can open a command prompt and ping the controller by its hostname, ie:  ping ic2-xxxxxx (where xxxxxx is the last 6 of the MAC address)

Post Factory Default

After the factory default, open a web browser and login to the Controller web configuration page by eithe its hostname or IP address. Note:  if the controller cannot obtain an IP address from the DHCP server, it will default to IP 192.168.0.2 (subnet:  255.255.255.0).

login:  admin
password:  xxxxxx (where xxxxxx is the last 6 of the MAC address that is printed on a sticker on the controller board)


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