Upgrading your software Door Licenses

Note: This guide only applies to Web On-Premises systems.

  1. Log into the Server with a Windows Administrator account.
  2. Use Windows Explorer and navigate to the installation folder (typically C:\Program Files (x86)\)
  3. Launch the Dongle Registration Wizard application by double-click on Dongle_Wizard.exe file
  4. In the Dongle Registration Wizard window, select 'No Dongle: use Registration Code to Unlock'. Enter the Registration and Feature Code provided to you by our Tech Support. Then click OK
  5. You should see a message saying "The Registration code was successfully entered."
  6. You'll need to restart Web Server service for the changes to take affect
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