As mobile access solutions continue to grow in popularity, understanding the differences between app-based and wallet-based access credentials is essential. While both methods allow users to gain entry using their mobile devices, there are significant differences in functionality, convenience, and technology.
This article breaks down the distinctions between an access credential stored within an app versus one stored in a digital wallet, helping you decide which solution best suits your needs.
Key Differences Between App-Based and Wallet-Based Credentials
1. Availability
- App-Based: Requires the user to have the app installed and active on their device (though not necessarily open). Access depends on the app’s functionality and user setup.
- Wallet-Based: Credentials in a wallet are always available and function passively, eliminating the need for an app to be actively running.
2. Remote Management in an Emergency
- App-Based: Access credentials can only be deactivated or modified remotely by an administrator.
- Wallet-Based: The end user can deactivate all stored cards by marking their phone as lost, providing an extra layer of security and autonomy.
3. Compatibility with Wearables
- App-Based: Typically cannot be used with wearables unless a dedicated app is developed specifically for the wearable (a rarity in the current market).
- Wallet-Based: Credentials stored in a wallet can seamlessly extend to compatible wearables like smartwatches, enhancing convenience for users.
4. Power Reserve Functionality
- App-Based: Does not work when the phone’s battery is depleted.
- Wallet-Based: Many devices’ wallets can benefit from power reserve functionality, allowing access even when the phone’s battery is critically low.
5. Underlying Technology: Bluetooth vs NFC
- App-Based: Relies on Bluetooth for communication with access readers. This often results in a slight delay because the device must pair with the reader.
- Wallet-Based: Utilizes NFC (available on Apple devices), offering faster and more seamless access by bypassing the need for pairing.
Practical Implications
For Users
Wallet-based credentials provide greater convenience, faster access via NFC, and additional security features like power reserve and user-managed deactivation. This makes them particularly appealing for environments where speed and ease of use are critical.
For Administrators
While app-based credentials offer more direct control for admins, they may introduce usability challenges for end-users due to Bluetooth pairing delays or app management requirements.
Conclusion
Understanding the differences between app-based and wallet-based access credentials is key to selecting the right solution. If seamless, fast, and autonomous access is a priority, wallet-based credentials offer clear advantages. However, app-based credentials remain a viable option for environments requiring centralized management and control.
By evaluating your specific access needs and user preferences, you can determine which solution aligns best with your security and convenience goals.