The Access Denied: Time event occurs when the time schedule associated to the Access Level of the credential is not activate. 

Additionally, the Access Denied: Time event may occur due to a time schedule mismatch.  Troubleshooting steps have been outlined below to address and resolve the time schedule mismatch with Azure IC2/IC4 controllers.

Troubleshooting#1

Access Denied: Time but should be Access Granted

• In Hardware Manager, click on the controller. Check to see if the date/time is correct. The date/time should be within a few seconds of the controller time.
• Verify that the time zone is correctly set. 
• If the time is off by more than a few minutes, then use the Commands → Set Date and Time.
  
  

Troubleshooting#2

Time and time zone are correct, but changes when the panel loses power

The time zone and controller time should be correct and in sync.  When the panel loses power a small coin cell battery on the panel maintains the real time clock.  If however, the controller time changes when losing power, follow the troubleshooting steps outlined below.

• Identify the battery on the IC2/IC4 controller.
• Confirm that the mylar has been removed between the battery and the contact point.
• If the mylar is not present, measure the battery voltage using a multimeter.
• If the battery is bad, replace the battery.
• Once the panel comes online after the battery replacement, go to “Commands ”→“Set Date and Time” to set the controller date and time.